Effective Date: July 15, 2026

This Privacy Policy describes how Xi'an Chinaherbs Commerce Co., Ltd. ("we," "us," or "our") collects, uses, and discloses your personal information when you visit https://laicuherb.com (the "Site").

1. INFORMATION WE COLLECT

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your inquiries.

• Information You Provide to Us: We collect information that you voluntarily provide when you contact us via email or contact forms, such as your name, email address, and any other information you choose to provide in your message.
• Device Information: When you access the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Communicate with you and respond to your inquiries.
• Provide you with information or advertisements relating to our products or services (only where you have expressed interest).
• Optimize and improve our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. SHARING YOUR INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use hosting service providers to power our Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. THIRD-PARTY LINKS AND SERVICES

Our Site may contain links to third-party websites (such as partner transaction platforms). Please be aware that once you click on a link to another website, you are subject to the privacy policy of that site. We do not process payments directly on this Site; all transactions are handled by our authorized partner platforms. We encourage you to read the privacy statements of each website that collects personally identifiable information.

5. COOKIES

We use functional cookies to ensure the proper working of our Site. These cookies are necessary for the Site to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

6. DATA RETENTION

When you contact us through the Site, we will maintain your Inquiry Information for our records unless and until you ask us to delete this information.

7. YOUR RIGHTS (UNITED STATES)

If you are a resident of certain U.S. states (e.g., California), you may have specific rights regarding your personal information, including:

• The right to know what personal information we collect and how it is used.
• The right to request the deletion of your personal information.
• The right to opt-out of the sale of your personal information (Note: We do not sell your personal information).

To exercise these rights, please contact us at the email address provided below.

8. CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@laicuherb.com or by mail using the details provided below:

Xi'an Chinaherbs Commerce Co., Ltd.
Block B, Eurasia International Building,
Xi'an, Shaanxi, China